Fast & Reliable
Shipping Services
Experience seamless shipping solutions with real-time tracking, secure delivery, and exceptional customer service. Your trusted partner for all shipping needs.
About Us
We are a leading shipping and logistics company committed to delivering excellence in every package.
Our Mission
To provide fast, reliable, and secure shipping services that exceed customer expectations while maintaining the highest standards of quality and efficiency.
Our Vision
To become the most trusted and innovative shipping partner in the region, setting new benchmarks in logistics and customer satisfaction.
Our Values
Integrity, reliability, innovation, and customer-centricity are the core values that drive everything we do. We believe in building lasting relationships.
Our Services
Comprehensive shipping solutions tailored to meet your business and personal needs.
Express Shipping
Fast and reliable express delivery services for urgent shipments. Same-day and next-day delivery options available.
- Same-day delivery
- Real-time tracking
- Secure handling
Warehouse Storage
Secure and climate-controlled storage facilities for your inventory. Flexible storage solutions for businesses of all sizes.
- Climate-controlled
- 24/7 security
- Flexible terms
Package Tracking
Advanced tracking system that keeps you informed about your shipment's location and status in real-time.
- Real-time updates
- SMS notifications
- Delivery history
Secure Delivery
OTP verification system ensures your packages are delivered to the right person. Enhanced security for valuable shipments.
- OTP verification
- Identity confirmation
- Proof of delivery
Custom Solutions
Tailored logistics solutions designed specifically for your business needs. From e-commerce to enterprise solutions.
- Business integration
- API access
- Dedicated support
Flexible Payment
Multiple payment options including prepaid and cash on delivery. Secure payment processing for your convenience.
- Cash on delivery
- Online payment
- Invoice billing
How It Works
Simple and efficient process from booking to delivery
Create Shipment
Book your shipment online or contact us. Provide pickup and delivery details.
Pickup & Transit
We collect your package and transport it to our warehouse for processing.
Warehouse Processing
Your package is sorted, labeled, and prepared for final delivery at our facility.
Delivery
Our driver delivers your package with OTP verification for secure delivery.
Frequently Asked Questions
Find answers to common questions about our services
You can track your shipment using the tracking number provided when you create the shipment. Simply enter the tracking number on our website or contact our customer service team for real-time updates.
We accept multiple payment methods including cash on delivery, online payment via credit/debit cards, and invoice billing for business customers. You can choose your preferred payment method during shipment creation.
OTP (One-Time Password) verification is a security feature that ensures your package is delivered to the correct recipient. When the driver arrives, you will receive an OTP code via SMS that must be provided to complete the delivery. This adds an extra layer of security for your shipments.
Delivery time depends on the destination and service type selected. Express shipping offers same-day or next-day delivery within the same city, while standard shipping typically takes 2-3 business days. International shipments may take longer.
We take package security seriously. All shipments are insured, and in the rare event of damage or loss, we will investigate immediately and provide compensation according to our terms and conditions. Please contact our customer service team as soon as possible if you encounter any issues.
Yes, we offer comprehensive business solutions including API integration, bulk shipping discounts, dedicated account managers, and custom logistics solutions. Contact our business development team to discuss your specific requirements.
Contact Us
Get in touch with us. We're here to help with all your shipping needs.
Send us a Message
Phone
+966 50 123 4567
+966 11 234 5678
info@ptexpress.com
support@ptexpress.com
Address
Riyadh, Saudi Arabia
Business Hours: 24/7
Need Immediate Assistance?
Our customer service team is available 24/7 to assist you with any questions or concerns.
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